Return/Refund and Cancellation Policy

At Oncomedcure, we aim to provide a smooth and transparent experience for our customers. Please read our return, refund, and cancellation policy carefully before placing an order.

1. Order Cancellation

• Orders can be cancelled before they are processed or shipped.

• Once the order is shipped, cancellation requests may not be accepted.

• To cancel an order, please contact our support team as soon as possible.

2. Return Policy

• Returns are accepted only in case of:

  • Damaged or defective products

  • Incorrect items delivered

• The product must be unused, unopened, and in its original packaging.

• Return requests must be raised within 7 Days of delivery.

• Customers may be required to provide images or proof for verification.

3. Non-Returnable Items

• Opened or used products

• Products with damaged or missing packaging

• Items returned after the allowed return period

4. Refund Policy

• Once the returned product is received and verified, the refund will be processed.

• Refunds will be issued to the original payment method used during purchase.

• The refund process may take 5–7 business days depending on the payment provider.

5. Shipping Charges

• Shipping charges are non-refundable unless the return is due to an error from our side.

6. Contact for Support

If you have any questions or need assistance regarding returns, refunds, or cancellations, please contact us:

Phone: +91 9619882558
Email: oncomedcure24@gmail.com

We are committed to ensuring customer satisfaction and will do our best to resolve any concerns promptly.